• We are able to ship around the globe via a trackable courier service, however we bear no responsibility over local tax, customs or other fees.

  • Please allow 3-4 business days for your order to be processed and shipped

  • When the jewelry leaves the showroom in Amman it usually takes from 8- 10 day to arrive at the distant location

  • Orders places after 13:00 on Thursday will be shipped the following week

  • We work closely with our shipping partner to minimize the potential impact of custom delays on our international customers; however we are not responsible for any extra charges when shipment reaches customs.

Return and exchange

  • We accept returns and exchanges within 15 days of receipt on all unworn jewelry

  • All custom pieces are final sale and may not be returned of exchanged

  • You will credited in full, minus all shipping charges ( To Lama Hourani Creations and then back to you)

  • We do not pay for returns to be shipped back to Lama Hourani creations

  • We reserve the right to deny unreasonable repairs, returns, and exchanges

  • If Lama Hourani Piece arrives broken we will replace the jewelry for you.

  • we usually refund any money received from you using the same method originally used by you to pay for your purchase.

  • The refund arrives within a maximum of 30 days after sending you an email that you were entitled to a refund for delivery of the defective product.


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