We are able to ship around the globe via a trackable courier service, however we bear no responsibility over local tax, customs or other fees.
Please allow 3-4 business days for your order to be processed and shipped
When the jewelry leaves the showroom in Amman it usually takes from 8- 10 day to arrive at the distant location
Orders places after 13:00 on Thursday will be shipped the following week
We work closely with our shipping partner to minimize the potential impact of custom delays on our international customers; however we are not responsible for any extra charges when shipment reaches customs.
Return and exchange
We accept returns and exchanges within 15 days of receipt on all unworn jewelry
All custom pieces are final sale and may not be returned of exchanged
You will credited in full, minus all shipping charges ( To Lama Hourani Creations and then back to you)
We do not pay for returns to be shipped back to Lama Hourani creations
We reserve the right to deny unreasonable repairs, returns, and exchanges
If Lama Hourani Piece arrives broken we will replace the jewelry for you.
we usually refund any money received from you using the same method originally used by you to pay for your purchase.
The refund arrives within a maximum of 30 days after sending you an email that you were entitled to a refund for delivery of the defective product.
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